{"id":2507,"date":"2024-01-22T13:25:19","date_gmt":"2024-01-22T12:25:19","guid":{"rendered":"http:\/\/www.youpendi.fr\/faq\/"},"modified":"2024-03-12T10:41:33","modified_gmt":"2024-03-12T09:41:33","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.youpendi.fr\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<div class=\"wp-block-cover alignfull page-cover\" style=\"margin-top:0px;margin-bottom:15vh;min-height:750px;aspect-ratio:unset;\"><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim wp-block-cover__gradient-background has-background-gradient has-theme-brown-transparent-gradient-background\"><\/span><img decoding=\"async\" width=\"1618\" height=\"1080\" class=\"wp-block-cover__image-background wp-image-1418 lazyload\" alt=\"\" data-src=\"https:\/\/www.youpendi.fr\/wp-content\/uploads\/emplacements-06.webp\" data-object-fit=\"cover\" data-srcset=\"https:\/\/www.youpendi.fr\/wp-content\/uploads\/emplacements-06.webp 1618w, https:\/\/www.youpendi.fr\/wp-content\/uploads\/emplacements-06-1024x684.webp 1024w, https:\/\/www.youpendi.fr\/wp-content\/uploads\/emplacements-06-768x513.webp 768w, https:\/\/www.youpendi.fr\/wp-content\/uploads\/emplacements-06-1536x1025.webp 1536w, https:\/\/www.youpendi.fr\/wp-content\/uploads\/emplacements-06-512x342.webp 512w, https:\/\/www.youpendi.fr\/wp-content\/uploads\/emplacements-06-256x171.webp 256w\" data-sizes=\"(max-width: 1618px) 100vw, 1618px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 1618px; --smush-placeholder-aspect-ratio: 1618\/1080;\" \/><div class=\"wp-block-cover__inner-container is-layout-constrained wp-block-cover-is-layout-constrained\">\n<p class=\"has-text-align-left animation--init--once slide-right has-h-1-slide-font-size\" style=\"line-height:1.3;text-transform:uppercase\"><strong>FAQ<\/strong><\/p>\n\n\n<div class=\"yoast-breadcrumbs animation--init--once slide-right\"><span><span><a href=\"https:\/\/www.youpendi.fr\/en\/\">Home<\/a><\/span> \u203a <span class=\"breadcrumb_last\" aria-current=\"page\">FAQ<\/span><\/span><\/div>\n\n\n<div class=\"wp-block-group alignfull booking-container is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-top:0px\">\n<div class=\"wp-block-group alignwide booking-wrapper is-layout-flow wp-block-group-is-layout-flow\" style=\"margin-top:0px\"><section class=\"formulaire-de-recherche-bar\">\r\n            <div id=\"expand-thelis-formulaire\">Book your stay<\/div>\r\n            <div class=\"container-form\"><thr-search-engine><\/thr-search-engine><a id=\"pay-btn-2\" onclick=\"window.open('https:\/\/thelisresa.webcamp.fr\/cart-directPayment.php?camping=campingyoupendi&amp;lang=en');\"><i><\/i>Pay your stay<\/a>\r\n            <style>\r\n            \r\n            .thr-search-engine .thr-search-engine-main > .thr-btn-search { max-width: 20% !important; }\r\n            .thr .btn i { margin-right: 0 !important; }\r\n            #pay-btn-2 { \r\n                position: absolute;\r\n                right: 0;top: 0;\r\n                margin: 10px;\r\n                border: 0;\r\n                background-color: ;\r\n                color: ;\r\n                cursor: pointer;\r\n                width: calc(17% - 5px);\r\n                padding: 17px 0;\r\n                font-size: 18px;\r\n                font-weight: bold;\r\n                text-transform: auto;\r\n                transition: all .35s;\r\n                display: flex;justify-content: center;\r\n                align-items: center;\r\n            }\r\n            #pay-btn-2 i {\r\n                display: inline-flex;\r\n                width:18px;height:18px;\r\n                margin-right: 5px;\r\n                background-image: url('data:image\/svg+xml;utf8,<?xml version=\"1.0\" encoding=\"utf-8\"?><svg width=\"1792\" height=\"1792\" viewBox=\"0 0 1792 1792\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M704 1536q0 52-38 90t-90 38-90-38-38-90 38-90 90-38 90 38 38 90zm896 0q0 52-38 90t-90 38-90-38-38-90 38-90 90-38 90 38 38 90zm128-1088v512q0 24-16.5 42.5t-40.5 21.5l-1044 122q13 60 13 70 0 16-24 64h920q26 0 45 19t19 45-19 45-45 19h-1024q-26 0-45-19t-19-45q0-11 8-31.5t16-36 21.5-40 15.5-29.5l-177-823h-204q-26 0-45-19t-19-45 19-45 45-19h256q16 0 28.5 6.5t19.5 15.5 13 24.5 8 26 5.5 29.5 4.5 26h1201q26 0 45 19t19 45z\" fill=\"rgba(255,255,255,1)\" \/><\/svg>');\r\n                background-size: cover;background-position: center center;background-repeat: no-repeat;\r\n            }\r\n            #pay-btn-2:hover { background-color: ; }\r\n            .thr-search-engine { width: 83%; }\r\n\r\n            @media screen and (max-width: 999px) {\r\n                #pay-btn-2 { top: 52px; }\r\n                .thr-search-engine .thr-search-engine-main > .thr-btn-search { max-width: inherit !important; }\r\n            }\r\n            @media screen and (max-width: 990px) {\r\n                .thr-search-engine { width: 100%; }\r\n                #pay-btn-2 { position: relative;width: calc(100% - 20px);top: auto;margin-top: 0; }\r\n            }\r\n\r\n            thr-search-engine { border-right: 200px rgba(0,0,0,0) solid;display: block; }\r\n            @media screen and (max-width: 999px) {\r\n                thr-search-engine { border-right: inherit;display: inherit; }\r\n            }\r\n            <\/style>\r\n            <\/div><\/section><!-- .formulaire-de-recherche-bar --><style>\r\n        #expand-thelis-formulaire { display: none; }\r\n        @media screen and (max-width: 999px) {\r\n            #expand-thelis-formulaire { display: block; }\r\n            .formulaire-de-recherche-bar .container-form { display: none; }\r\n        }\r\n    <\/style><script>\r\n    jQuery(document).ready(function($){\r\n        jQuery('#expand-thelis-formulaire').click(function(){\r\n            if(\r\n                jQuery('.formulaire-de-recherche-bar .container-form').css('display') == 'none'\r\n            ){\r\n                jQuery('.formulaire-de-recherche-bar .container-form').css('display', 'block');\r\n                jQuery('#expand-thelis-formulaire').addClass('expanded');\r\n            }else{\r\n                jQuery('.formulaire-de-recherche-bar .container-form').css('display', 'none');\r\n                jQuery('#expand-thelis-formulaire').removeClass('expanded');\r\n            }\r\n        });\r\n    });\r\n    <\/script>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<h1 class=\"wp-block-heading alignwide has-text-align-center custom-heading green animation--init--once slide-up\" style=\"margin-bottom:5vh\">Frequently asked questions <br><em>Camping Youpendi<\/em><\/h1>\n\n\n\n<p class=\"has-text-align-center animation--init--once slide-up\" style=\"margin-bottom:10vh\">On this page, you&#8217;ll find all the information you need about Camping Youpendi.<\/p>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What are the reception opening hours?<\/summary>\n<ul class=\"wp-block-list\">\n<li>Reception is open every day:<ul><li>8:00 am to 12:00 pm and 2:00 pm to 7:00 pm in March, April, May, June, September and October<\/li><\/ul>\n<ul class=\"wp-block-list\">\n<li>8:00 am to 12:00 pm and 2:00 pm to 8:00 pm in July and August<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I arrive after 8:00 pm?<\/summary>\n<p>If you have booked a mobile home and arrive after reception opening hours, please let us know in advance and we will let you know where you can collect the keys to your rental. You&#8217;ll have to come by reception the next day to check in.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Where can I park if the campsite gate is closed?<\/summary>\n<p>The campsite gate is closed from 10:00 pm to 7:00 am. Parking is available at the campsite entrance.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>When I leave, what time must I vacate my mobile home?<\/summary>\n<p>Rentals must be vacated by 10:00 am. Remember to make an appointment the day before your departure to check in. No late departures will be accepted.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>When I leave, what time must I vacate my pitch?<\/summary>\n<p>Pitches must be vacated by noon, unless you have opted for the &#8220;extend your stay until 5:00 pm&#8221; option, which is only available in low season and is subject to acceptance by the management and payment of a \u20ac10 fee.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Are pets allowed on the campsite?<\/summary>\n<p>Pets (except 1st and 2<sup>nd<\/sup> category dogs) are allowed on pitches and in rental accommodation, provided they comply with the rules set out in the campsite rules and regulations.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I have a visitor?<\/summary>\n<p>Visitors are welcome (unless the campsite is full) provided they register at reception and pay the applicable fee.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Do I have to separate my garbage and where can I throw it away?<\/summary>\n<p>The campsite practises selective sorting and asks you to do the same. Recycling bins and household waste containers are available in the parking lot at the entrance to the campsite.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Where can I wash my clothes?<\/summary>\n<p>There are washing-up bins in the sanitary block and a washing machine in the reception block. Tokens are on sale at reception.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What are the pool opening times?<\/summary>\n<p>The pool is open every day from mid-April to mid-September, from 10:00 am to 7:00 pm in low season and from 10:00 am to 8:00 pm in high season.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What methods of payment are accepted at the campsite?<\/summary>\n<p>Cheques, ANCV vacation vouchers, credit cards, cash.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I buy bread at the campsite?<\/summary>\n<p>You can reserve bread and pastries at reception the day before 6.30pm and collect them the next morning from 8am.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" style=\"margin-bottom:15vh\"><summary>Can I cancel my stay?<\/summary>\n<p>No refunds will be made for cancellations or early departures. To avoid any inconvenience, we advise you to take out the &#8220;CAMPEZ COUVERT&#8221; cancellation insurance offered at the time of booking.<\/p>\n<\/details>\n","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions Camping Youpendi On this page, you&#8217;ll find all the information you need about Camping Youpendi.<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2507","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Youpendi campsite frequently asked questions<\/title>\n<meta name=\"description\" content=\"Find all the answers to your questions about your stay at camping Youpendi in Ard\u00e8che verte.\" \/>\n<meta name=\"robots\" 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